Terms & Conditions

Orders will not be dispatched until payment in full has been received and Whites Florist is satisfied with the integrity of the order.

Refunds – As each flower is unique, so too, are your special requirements and concerns surrounding your order. For that reason, we ask that you please call our Florists on (03) 5331 1133 to discuss any queries or concerns you may have in relation to your flowers sent or received.

A number of resolutions may be available to you and are subject to your particular situation. Note: All refunds for orders placed online or over the telephone are credited back the original credit card on which the order was purchased. Refunds for in-store purchases may be processed through the original credit card for which the order was purchased or by EFTPOS only. A voucher to the same amount paid will be issued for all cash purchases.